MAXHUB Pivot

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1. EXECUTIVE SUMMARY CVSS v4 8.7 ATTENTION: Exploitable remotely/low attack complexity Vendor: MAXHUB Equipment: MAXHUB Pivot Vulnerability: Weak Password Recovery Mechanism for Forgotten Password
2. RISK EVALUATION Successful exploitation of this vulnerability could allow an attacker to request a password reset and gain unauthorized access to the account.
3. TECHNICAL DETAILS 3.1 AFFECTED PRODUCTS MAXHUB reports the following versions of MAXHUB Pivot are affected: Pivot client application: All versions prior to v1.36.2 3.2 VULNERABILITY OVERVIEW 3.2.1 Weak Password Recovery Mechanism for Forgotten Password CWE-640 The password reset mechanism for the Pivot client application is weak, and it may allow an attacker to take over the account. CVE-2025-53704 has been assigned to this vulnerability. A CVSS v3.1 base score of 7.5 has been calculated; the CVSS vector string is (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N). A CVSS v4 score has also been calculated for CVE-2025-53704. A base score of 8.7 has been calculated; the CVSS vector string is (CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N). 3.3 BACKGROUND CRITICAL INFRASTRUCTURE SECTORS: Information Technology COUNTRIES/AREAS DEPLOYED: Worldwide COMPANY HEADQUARTERS LOCATION: United States 3.4 RESEARCHER Malik MAKKES of Abicom Groupe OCI reported this vulnerability to MAXHUB.
4. MITIGATIONS MAXHUB recommends users to upgrade the Pivot client application to v1.36.2 or newer. For more information, see the MAXHUB support page. CISA recommends users take defensive measures to minimize the risk of exploitation of this vulnerability, such as: Minimize network exposure for all control system devices and/or systems, ensuring they are not accessible from the Internet. Locate control system networks and remote devices behind firewalls and isolating them from business networks. When remote access is required, use more secure methods, such as virtual private networks (VPNs), recognizing VPNs may have vulnerabilities and should be updated to the most current version available. Also recognize VPN is only as secure as the connected devices. CISA reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures. CISA also provides a section for control systems security recommended practices on the ICS webpage on cisa.gov/ics. Several CISA products detailing cyber defense best practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies. CISA encourages organizations to implement recommended cybersecurity strategies for proactive defense of ICS assets. Additional mitigation guidance and recommended practices are publicly available on the ICS webpage at cisa.gov/ics in the technical information paper, ICS-TIP-12-146-01B–Targeted Cyber Intrusion Detection and Mitigation Strategies. Organizations observing suspected malicious activity should follow established internal procedures and report findings to CISA for tracking and correlation against other incidents. CISA also recommends users take the following measures to protect themselves from social engineering attacks: Do not click web links or open attachments in unsolicited email messages. Refer to Recognizing and Avoiding Email Scams for more information on avoiding email scams. Refer to Avoiding Social Engineering and Phishing Attacks for more information on social engineering attacks. No known public exploitation specifically targeting this vulnerability has been reported to CISA at this time.
5. UPDATE HISTORY December 4, 2025: Initial Publication